Planning your visit to View Rooftop Bangkok? Explore our frequently asked questions for answers to common questions about reservations, dining options, opening hours, dress code, and special occasions, ensuring a seamless rooftop restaurant experience in Bangkok.
Logistics & Accessibility
Q: What are View Rooftop Bangkok’s operating hours?
A: We are open every day from 5:00 PM to 12:00 AM (midnight). Come early to catch the Bangkok sunset.
Q: Where is View Rooftop Bangkok located?
A: We are on the 9th floor of Novotel Bangkok Platinum Pratunam, above the Platinum Fashion Mall, right in the heart of the Pratunam and Ratchaprasong area.
Q: How do I get there?
A: The easiest way is via BTS Chidlom Station, then a short walk along the R Walk skywalk connecting to the hotel. Taxis and Grab can drop you at the hotel entrance, and on-site parking is available if you drive.
Q: Do I need to be a hotel guest to visit?
A: Not at all. View Rooftop Bangkok is open to the public, and we welcome both hotel guests and local visitors to enjoy our Mediterranean dining with the best sunset in town.
Q: Is the venue wheelchair accessible?
A: Yes, the rooftop is reachable by elevator. For specific assistance, please get in touch with our team at +66 (0)2 209 1700 before your visit.
Q: Is parking available?
A: Yes, on-site parking is available at Novotel Bangkok Platinum Pratunam.
Reservations & Seating
Q: How can I make a reservation?
A: We highly recommend booking in advance to secure the best sunset views. Reserve your table through our online booking page or call us at +66 (0)2 209 1700.
Q: Do you accept walk-ins?
A: Walk-ins are welcome, but tables are subject to availability. To guarantee a spot, especially around sunset, we strongly recommend making a reservation.
Q: How do I book for a large group or a private event?
A: We love hosting celebrations! For large parties or private events, please submit an inquiry via email at [email protected]. Our team can customise the event to your budget and preferences.
Q: Can I request a specific table?
A: We do our best to accommodate seating requests based on availability. While we cannot guarantee a specific table, add your preference e.g., “sunset view” or “cabana”) to your booking note, and our team will try to help.
Menu & Dietary Needs
Q: What kind of food do you serve?
A: We serve authentic Mediterranean cuisine crafted by Chef Titos, using coastal-inspired recipes, ingredients sourced from their home countries, and fresh local produce.
Q: Can you accommodate food allergies or dietary restrictions?
A: Yes, we are happy to assist. Please inform your server of any allergies or dietary requirements such as vegetarian, vegan, or gluten-free needs upon arrival or when placing your booking.
Q: Where can I see your current menu and prices?
A: You can view our full food menu, beverage menu, and wine list on our website at viewrooftopbarbangkok.com
Atmosphere & Policies
Q: What is the dress code?
A: We maintain a smart-casual atmosphere. We kindly ask guests to avoid beachwear to keep the vibe stylish and relaxed.
Q: Are children allowed at the rooftop?
A: Yes, guests of all ages are welcome. We offer light meals and drinks for children, and our chefs are happy to customise dishes to suit our younger guests whenever possible.
Q: What payment methods do you accept?
A: We accept all major credit cards, cash (THB), and room charges for guests staying at Novotel Bangkok Platinum Pratunam.
Q: Is there an automatic service charge?
A: A standard 10% service charge and applicable 7% government taxes will be added to your final bill.
Q: Can I bring my own bottle or food?
A: To ensure the best experience for all guests, outside food is not permitted. However, guests are welcome to bring their own wine or spirits, subject to a corkage fee.
Promotion / Happy Hour
Q: Do you offer sunset or happy hour deals?
A: Yes! We run daily sunset offers. Come before 8 PM and enjoy Buy 1 Get 1 on our classic cocktails.
Q: Do ALL Accor members or Accor Plus members receive a discount at View Rooftop Bangkok?
A: Yes. ALL Accor members enjoy an additional 5% off eligible room rates, while Accor Plus members receive up to 50% off accommodation and up to 30% off food and beverages, subject to the terms and benefits of their membership.
Q: Can I receive a discount by booking in advance?
A: Selected events and special dining experiences may offer Early Bird promotions for bookings. Please check the latest offers before making your reservation.
Q: Where can I find your latest rooftop promotions and special offers?
A: Stay up to date by following View Rooftop Bangkok on Facebook and Instagram. You’ll be the first to discover our latest promotions, special events, and exclusive offers.
Q: How do I book a promotional offer?
A: Simply make your reservation through our online booking page and mention the offer in your booking notes, so our team can prepare for your arrival. Offers may be subject to change; please check our website or social media for the latest details.
